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New Customer Contact Info

Do you have a project or need we can help with? We'd love to hear from you.

Call us at 410-633-5959 or use the friendly chat icon in the corner to talk to us right now.

(Please keep in mind, our main office is open weekdays from 9a to 5:30p EST. Outside those hours, it may take bit longer for us to reply. Leave us a message and either reach out when we're open or use the form below if you don't hear back right away.)

Tell Us About Yourself; We'll Get Back to You

Too busy to call us right now, burning the midnight oil, or just feeling a bit shy? Fill our our New Customer Contact Form or slide over to the Make an Appointment tab to pick a day and time that works for you.

Contact Us for Cloud Support in Azure, Office 365, and SharePoint Online

Liquid Mercury Clients

Cloud support services are available for our clients 24/7/365, whenever you need it. Our Admin 365 On Demand™ solution center is open 8 a.m. to 8 p.m. EST on weekdays, excluding holidays. Just call 410-633-5959 and choose support from the menu, or dial direct at 202-753-0107. If you'd prefer to e-mail rather than call, you can reach us using the link below to request support.

Submit a Cloud Support Ticket

Not a current client?

That's OK. Emergency, hourly, per-incident, and subscription plans are available whether you buy Office 365 from us or somewhere else. Feel free to complete a support request during normal business hours and our sales team will get the process started for you quickly. If you need more information, slide over to the New Customers tab for all the ways to get in touch.

Schedule a Meeting

​Sure, you could fill out an online contact form and maybe someone will call you back - maybe in 5 minutes or maybe in 5 days. Wouldn't it be great to schedule your own time to talk with us? Now, you can use Microsoft Bookings to schedule your appointment with us. How cool is that!?

Office Locations, Maps, and Directions

Business Correspondence

Please direct all mail to our headquarters:

Liquid Mercury Solutions
1234 Union Ave.
Baltimore, MD 21211

Postal Advisory (From 2018 through 2021): Please be advised that we have been experiencing ongoing and intermittent but severe issues with the service from our local branch of the US Post Office for zip code 21211, which covers the Hampden, Roland Park, TV Hill, and Woodbury neighborhoods of Baltimore City. Over the past several years, this has resulted in a significant quantity of lost and/or misdirected correspondence and packages. If you have mission-critical deliveries or information that must reach us in a timely way, please contact us to make arrangements for delivery by means of private carrier or using other methods.

At this time we would like to add that we fully support the mission of the US Postal Service and its employees, and we are hopeful for a brighter future that re-establishes the critical role that the post office plays for all businesses throughout America.

Billing Remittance and Inquiries

Please send payments to the address shown on your invoice; it may be different from the address noted above. In every case, we prefer electronic payments over the dead-tree variety, so please reach out to us before writing us a check.

Vendors please send invoices to the address shown above, attention "Accounts Payable".

Our Service Area and Other Helpful Information

If you're interested in on-site services, or would like us to come to your office for a visit, please check out our pages with information about On Site Services and Locations, both of which describe our normal service area and where we travel.

Map / Directions

​Our business offices are open to receive your phone calls and e-mails from 9 a.m. to 5:30 p.m. EST weekdays, excluding holidays. Support hours vary based on the specific service, so please check the Support Info tab for more information.

Our team of experts are a virtual workforce, with staff spanning the US east coast from Connecticut to Florida. Therefore, office visits are by appointment only. If you are in the Baltimore/DC/NoVa area, we can visit you at your location or arrange a meeting space at either one of our offices or a co-working location nearby. Let us know what works best for you.

Other Info

Social Media Links

Want to keep in touch or stay on top of our latest goings-on? You can follow us on most of the major social media platforms. (Please do us a favor and send us some love through likes, thumbs up, re-tweets, or what-have-you.)

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