How to Get Started with Office 365
Step 1: Which Best Describes You?
We Don't Have Office 365 YetIf you haven't signed up for Office 365 yet, we'll help get you started. Just ask us, and we'll set up your free trial at no cost to you. What could be easier than that?
- Complimentary free trial set-up
- Need help migrating? We have free and paid migration plans available
- Big organization? We'll help you apply for an extended trial
We're in Office 365 NowIf you have an Office 365 account or free trial, simply invite us to help you manage it. Granting us access is a necessary first step for us to review your subscriptions and provide assistance as you need it.
- No risk involved; we treat your data with confidentiality and respect
- Ask us for an NDA if you need one
- Switching your Office 365 plans over to LMS later is optional, easy, and safe
Step 2: Choose Your Desired Level of Support
GoodBasic SupportBasic support is provided to all Liquid Mercury Solutions' clients at no charge, even if you're buying licenses through someone else.
- Advice regarding different MS licensing programs, including volume licensing, educational licenses, GCC (government community cloud), and TechSoup
- Complimentary free trial configuration and migration
- We'll help you apply for MS extended free trial
- Complimentary Cloud Services Evaluation - license review and evaluation, a $500 value
- E-mail and chat based Q&A that goes beyond Microsoft's basic Cloud Support
- Enhanced pay-as-you-go support is available on an hourly or per-incident basis
BetterSupport PlusClients purchasing Office 365 through Liquid Mercury Solutions receive additional benefits beyond those provided by Microsoft and other Office 365 resellers.
- Full service account and billing support - with real live human beings
- Best-in-class 5x8 support provided by our USA domestic Office 365 and SharePoint experts
- Overnight 24x7x365 support is included
- Complimentary Cloud Services Evaluation - license review and evaluation, a $500 value
- Personalized service you simply won't find elsewhere
- Best of all, the price of Office 365 stays exactly the same
BestPremium PlansThink of us as your IT department in the cloud. We offer full-service subscription plans that go beyond support, placing our staff at your beck and call for all sorts of administrative duties within Office 365.
- Reasonably priced options for businesses with 5,10,25,50, and 100 users; your business will be covered as you grow
- Covers many routine tasks in Microsoft's cloud platform, without hourly charges
- Strategy sessions with our Office 365 and SharePoint experts - worth up to $5,616 per year
- Many add-on enhancements such as compliance with regulatory requirements like HIPAA, FINRA, SOX, or GLBA
- Pay-as-you-go packages available
- Advice regarding different MS licensing programs, including volume licensing, educational licenses, GCC (government community cloud), and TechSoup
Step 3: Flip the Liquid Mercury Switch
Start the conversation with us by filling out our contact form, completing our free migration evaluation, or requesting your free trial. Alternatively, you can call us at 410-633-5959. We'll be in touch to schedule your interview and complete your enrollment in our Office 365 program.
Unlike many turn-key resellers, our process is highly personalized. Here's an overview of what to expect:
- We'll have a meeting with you to fully understand your business and what makes it unique.
- If you already have an Office 365 account, we'll request access to it so we can review your plans.
- We'll provide a custom quote with a detailed description of all services offered.
- Optionally, we can meet with you again to answer any questions about the quote or make needed changes.
- To accept the quote, simply complete the Credit Card Autthorization section and send it back to us.
- We create or transition your account in a way that causes no disruptions to you or your users.
- We handle cancellation of any existing subscriptions for you, so you won't be double charged.
- Ongoing support for Office 365 is provided as part of our standard service.
IMPORTANT As of 2017-07-01 changes in Microsoft's partner program require us to discontinue Basic Support for clients under the Subscription Advisor program. This was a decision that we regret having to make, and we're working hard to make changes to our support programs in order to provide the best value to our customers. Please contact us if you have any questions.
Step 1: Which Best Describes You?
I Don't Have Office 365 YetIf you haven't signed up for Office 365 yet, we'll help get your started. You can pick from one of these free trial offers to begin immediately - or just ask us, and we'll even set up your free trial at no cost to you. What could be easier than that?
I Already Have Office 365If you have an existing Office 365 account or free trial, simply invite us to review your account. Granting us access acknowledges us as your Office 365 advisor and support partner. This necessary first step lets us to review your subscription plans and provide assistance as you need it - plus is comes with some great free benefits too!
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filling out our contact form. Alternatively, you can send us an e-mail at sales@liquid-hg.com, or call us at 410-633-5959. We'll be in touch to schedule your interview and complete your enrollment in our Office 365 support program.
Customers who've been referred to us by Microsoft's can skip this step. Microsoft has already forwarded us the information you provided to them and we'll be in touch with you soon.
Step 3: Choose The Level of Support You Need
GoodCloud Advisor (Basic)Basic support is provided to all clients at no charge when you use Liquid Mercury as your cloud advisor. If you haven't completed this in Step 1, please use one of the links below to do so now.
Benefits:
- Self-service option keeps us out of your hair
- E-mail and forum based Q&A that goes beyond Microsoft Office 365 Support
- Complimentary Cloud Services Evaluation to determine if you're getting the best value from your current Office 365 plans - a $500 value
- A free license for CloudPower Standard edition - worth $288
- annually
- s
BetterCloud Solution Provider (Standard).
Benefits:
- Full service account and billing support - with real live human beings
- Best-in-class 5x8 support provided by our USA domestic Office 365 and SharePoint experts
- Overnight 24x7x365 support is included
- Complimentary Cloud Services Evaluation license review and evaluation - $500 value
- Free licensed copy of CloudPower Premium - worth $576 annually
- Regular strategy sessions with our SharePoint experts - worth up to $5,616 per year
- Personalized service you simply won't find elsewhere
- Best of all, the price of Office 365 stays exactly the same
BestFull Service 365 AdministrationAdmin OnDemand is our full service option that goes beyond support by placing our staff at your beck and call to complete all sorts of administrative tasks in Office 365. Think of us as your IT department in the cloud.
Benefits
- Reasonably priced options for 5,10,25,50, and 100 users; your business will be covered as you
- grow
- Covers many routine tasks in SharePoint Online
- Includes access to enhanced reports and alerts that help you get the most out of Office 365
- Add-on enhancements for compliance with regulatory requirements such as HIPAA, FINRA, SOX, or GLBA.
- Self-service option keeps us out of your hair
Interested
Our process is highly personalized and involves several manual steps. When we discuss your needs, be sure to let us know you want to purchase your Office 365 subscriptions directly from Liquid Mercury Solutions. Here's an overview of the next steps involved.
- We'll have a meeting with you to fully understand your business and what makes it unique.
- If you already have an Office 365 account, we'll review your setup.
- We'll provide a custom quote with a detailed description of each service offered.
- Optionally, we can meet with you again to answer any questions about the quote or make needed changes.
- If you accept the quote, complete our Blanket Credit Card Autthorization For
- m.
- We'll set up or transition your account in a way that minimizes disrupti
- .
- If you have one, we cancel your existing Microsoft subscription for you so you won't be double charged.
- Ongoing support is provided as part of our standard service.
Pricing for Office 365 Subscription
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Our prices for Office 365 subscriptions are the same as Microsoft's. We keep our clients happy by giving you MORE for your money. However, we do offer 2 to 4% discounts for quarterly or annual payment. There may be other promotional offers as well, and we're always looking out for our customers to help them pick the most economical option that works for them.
Here are some standard prices for popular plans. Your custom quote will include a detailed description of recommended plans and their benefits as they relate specifically to your business.
- E5 Plan - $35/user/month
- E3 Plan - $20/user/month
- Business Premium Plan - $12.50/user/month
- Business Plan - $8.25/user/month
- Deskless Worker (Kiosk) Plan - $4/user/month
- Add-on Skype for Business Dial-in Meetings $4.00/user/month
- Power BI Pro - $10/user/month
- CRM Online - varies from $15 to 65/user/month
- Enterprise Mobility Suite (includes Intune) - $8.75/user/month
- Coming Soon! Windows 10 Enterprise E3 - On sale for $6.30/user/month
- (reg. $7)
- Exchange Email Only - $4.00/user/month
- SharePoint Only - $5.
- 00/user
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- Office Desktop ProPlus Only - $12.00/user/month
- Windows Intune Only - $6.00/user/month
Thanks for Telling Us You'
re Interested
- We'll have a meeting with you to fully understand your business and what makes it unique.
- If you already have an Office 365 account, we'll review your setup.
- We'll provide a custom quote with a detailed description of each service offered.
- Optionally, we can meet with you again to answer any questions about the quote or make needed changes.
- If you accept the quote, complete our Blanket Credit Card Autthorization Form.
- We'll set up or transition your account in a way that minimizes disruptions.
- If you have one, we cancel your existing Microsoft subscription for you so you won't be double charged.
- Call on us whenever you need to make a change to your Office 365 account, Exchange mailboxes, SharePoint sites, etc.
- Ongoing support is provided as part of our standard service.
IT Services On Demand
Pricing for Admin 365, SharePoint, Azure, and Enterprise On Demand are measured by the size of your organization. Your custom quote will provide the option that's tailored to your company, but our standard prices are so good that we're proud to post them here. If you want to learnn more about this service please vsiit the Services On Demand page.
Subscription Advisor
Clicking the button below will open the delegated admin request form in a new browser tab or window. Sign into that form using an Office 365 account that has Global Administrator permissions for your subscription, check the box and hit accept. If you run into any difficulties, please contact us to let us know using the button in Step 2 above. Afterwards, you can return to this page.
Once we receive notification, we'll connect to your account and assign the Subscription Advisor / Partner of Record on your behalf. To do this, we must create an login with Global Administrator permissions in your account; we will usually call this login "LiquidHg". We'll notify you by email when this has been completed.
Manually Choose a Subscription Advisor
If you can't assign us delegated administrator permissions, but you still want to join our free support network, here's how to do it.
- Sign into the Office 365 portal at portal.office.com.
- use this link to go there directly.
- Choose any of your existing subscriptions.
- In the subscription details, look in the lower-right corner for the dropdown box with "More Actions..."
- Choose Add/Change Partner of Record
- In the provided form, enter "2751746" and click the Check ID button.
- Verify that this says "Liquid Mercury Solutions".
- Check the box next to "Add partner to all subscriptions without a partner" and click the Submit button.
- If you are changing from a previous partner/advisor, you will need to complete steps 3 through 8 for each subscription in the list.
If you'd like more help, please contact us for a detailed walkthrough with screen shots or to arrange an online meeting in whcih we can walk you through the steps.
Subscription Advisor
Clicking the button below will open the delegated admin request form in a new browser tab or window. Sign into that form using an Office 365 account that has Global Administrator permissions for your subscription, check the box and hit accept. When finished, come back to this page, close this dialog box, and continue to Step 2. If you run into any difficulties, please contact us to let us know using the button in Step 2 below.
Once we receive notification, we'll connect to your account and assign the Subscription Advisor / Partner of Record on your behalf. To do this, we must create an login with Global Administrator permissions in your account; we will usually call this login "LiquidHg". We'll notify you by email when this has been completed.
Not Ready to Invite Us Yet?
There are a few common reasons that you may not be ready to take this step yet. Please read these point below to see if we can address your concern. If not, contact us so we can arrange an alternate means of helping you.
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Why do I have to do this?
At this stage, we wouldn't be using this access to make any changes to your account. We need access to your subscription in order to see what plans you're subscribed to and how things are set up. This often helps us uncover things that affect our estimates or opportunities to save you some money by changing to a different plan. We also use this permission to support you if you have any problems with your Office 365 service.
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I don't have the authority to grant admin permissions.
Being able to access your account is important. Please reach out to someone in your organization who has Global Administrator permission. We can schedule a call to make introductions.
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My company has a policy that prevents me from granting access.
Some companies have security policies that restrict who can have access to their data online. For example, we serve a number of clients who are subject to ITAR, HIPAA, or other regulations. Usually, we can demonstrate that granting us access is not a security risk once we talk with the right people in your company, and we can sign any required confidentiality agreements. So, if it's still an issue, we can agree on alternate means of helping you in the short term and revisit this later in the process.
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This seems like too big a step at this stage.
We completely understand that you might want to wait until you get to know us better before granting us access to your account. However, if you're still not comfortable letting us do this, let's schedule an online meeeting to review your account with you in a shared screen.
Full Service Trial Setup
Simply continue on to Step 2 and tell us that you'd like our help creating your free trial. We'll ask you all the right questions and take care of everything for you.
Office 365 Free Trial
Want to get started right away? Pick one of these popular Office 365 trial plans. Each free trial includes up to 25 users for 30 days, and is pre-configured so we can provide you with advice and support. These plans are for US customers only; contact us if you need a trial outside the United States or want one not listed here.
Links below will open in a new tab or window. When you're done, come back here and close this dialog to continue with the next step. If you find that you're not sure what to put in the form or want our help, simply stop the process and come back to this page.
IMPORTANT TIP: When choosing your "tenant name", be sure to pick something representative of your business, but also reasonably short. The tenant name is used in URLs such as "mycompany.sharepoint.com", and once chosen it cannot ever be changed. Avoid tenant names that include labels like "test", "dev", or "trial" since the name will stay as it is permanently even after you start using the Office 365 services for real.
- Most Powerful Enterprise Plan 5 - $35.00/user/month
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Most Popular:
Enterprise Plan 3 - $20.00/user/month
This plan includes the full set of Office desktop applications, plus an Exchange mailbox, Skype for Business, OneDrive for Business, SharePoint Online access, and more. Having at least one E3 plan also unlocks advanced Office 365 features such as extra storage space, e-discovery/litigation hold, and secure/encrypted email services. E3 has many other features that not listed here, so please feel free to ask us for more info if you're interested.
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Best Value:
Business Premium - $12.50/user/month
This plan includes the most commonly used Office desktop applications, plus an Exchnage Mailbox, Skype for Business, OneDrive for Business, SharePoint Online access, and more. It is quickly becoming the go-to choice for businesses of many sizes.
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Budget Option:
Business - $8.25/user/month
Choose this plan if you need basic Office applications, OneDrive for Business, and an POP/IMAP e-mail mailbox - but you're on a very tight budget. Please note this version doesn't include access to Exchange Online, SharePoint Online, or Skype for Business.
- Business Intelligence and Data Analytics: Power BI Pro - $10/user/month
- Sales, Marketing, and Customer Relationships: CRM Online - from $15 to 65/user/month